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Lessons from the NFL. Is Your Legal Department Ready?

Part 3

Consider elevating your matter management efforts by asking your in-house team to rate the outside counsel’s resource management on each matter. This could include a review of the staffing for the matter, or the use of technology to cut down on billing for administrative tasks. Matter management will show efficiency, but polling your in-house team will show effectiveness.

Consider elevating your matter management efforts by asking your in-house team to rate the outside counsel’s resource management on each matter. This could include a review of the staffing for the matter, or the use of technology to cut down on billing for administrative tasks. Matter management will show efficiency, but polling your in-house team will show effectiveness.

With these and any other relevant metrics in hand, you should be able to set your outside counsel lineup with the same precision as an NFL coach. You will be able to pinpoint your top performers, and as you collect more data, you’ll also be able to drill down into who performs the best on specific types of matters.

If collecting as well as analyzing these metrics for your legal department seems like a daunting task, then think about it from the perspective of an NFL team. What would happen if a team didn’t have access to metrics on player performance? What would happen if there were no statistical comparisons of teams and individuals? How would decisions be made about who to start, who to draft and who to move into a new position?

About Qualmet

Qualmet is a cloud-based SaaS provider. Offering customers a single sign-on platform to objectively as well as easily evaluate the quality of service. Services provided by their outside counsel as well as alternative legal service providers. Many of the world’s largest law firms, as well as corporate law departments, collaborated in the development of Qualmet. The Qualmet tool uniquely positions users to quickly as well as easily measure the value delivered by their service providers.

By coupling industry-aligned evaluation as well as legal metrics with objective benchmarking capabilities, Qualmet helps customers define as well as drive meaningful cost savings as well as value in their organizations. Qualmet’s searchable database of evaluated service providers ranked based on objective metrics is the first of its kind in the legal industry. Know Where You Stand™. Let Qualmet help you drive sustainable as well as meaningful value for your organization and legal department. Follow us on Facebook for updates.

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